We have a 22-foot run of concrete stairs coming up a hillside with a 9-foot elevation gain. The stairway has a bend in the middle, then runs at a diagonal to the top. We ran 2 kits in a straight line, added a pivoting connector and ran 3 more kits at the diagonal. The kits connected easily and we were happy that we could keep the top rails aligned so well. I had never drilled holes in concrete and had never cut metal on my chop saw before but it all come out great.
132 foot hand rail installed with no issues, this product is top notch
Installation went well thanks to the thoughtful design and packaging of your product. The quality of everything was terrific! As a first time purchaser, I consider this well worth the money.
Installation went well with no surprises. All necessary parts were supplied and clearly described. The unit is impressively designed and attractive.
Besides the clean line look that I love and the ease of assembly, the customer service was outstanding. Thank you
A little tricky getting it into the corner, but looks fantastic and is solid! Planning on putting another in the backyard next!
Good product and the support person was very helpful and responded quickly to my request. Thanks again
I love the handrails! Nice fit, finish and style. I was able to install it with excellent instructions.
We are happy with the look and robust design. The rails are very sturdy, and do not move even under heavy load.
AS I UNPACKED THE BOX I QUICKLY THOUGHT THAT THIS IS AN IMPRESSIVE OPERATION : well designed pieces , cleverly packaged parts and surprising number of needed items to assist in assembly/installation . I almost felt like a kid at Christmas as I noted how there were surprises within certain parts packaging just as I was ready to think something had been missed . It assembled easily and was indeed sturdy when installed .
Great service ... AMAZing service ... SUPERB customer service ... congrats for turning Customer Service into a SALES tool and an ART FORM. Thanks and Happy Holidays!!!
Thank you for the solid metal bolt covers for my deck rail. Easy to install. Much better than the 2-piece covers that blew away in a wind storm.